Privacy Policy

We collect information you give us directly, such as your name, email address, company name, and anything you submit while creating an account or vendor listing.

We may also collect service data automatically when you use the site, including:

• Device, browser, and approximate usage information.
• Pages visited, searches made, and actions taken on the site.
• Messages or support requests sent to our team.

We use collected information to operate and improve the platform, including to:

• Provide buyer accounts, vendor access, and listing management tools.
• Review, publish, and maintain software listings.
• Respond to support requests and platform inquiries.
• Understand product usage and improve search, matching, and browsing experience.
• Send important service updates, security notices, or account-related messages.

We do not sell personal information. We may share information with service providers who help us host, secure, analyze, or support the platform, and when disclosure is required for legal, security, or fraud-prevention reasons.

If ownership of the business or platform changes, information may be transferred as part of that transaction, subject to the same general privacy commitments described here.

We use cookies and similar technologies to keep sessions active, remember preferences, measure product usage, and improve performance. More detail is available in our Cookie Policy.

We keep information for as long as needed to operate the service, satisfy legal obligations, resolve disputes, and enforce platform rules. We use reasonable technical and organizational safeguards, but no system can guarantee absolute security.

You can contact us to update account information, request account removal, or opt out of non-essential communications. Some records may be retained where required for compliance, fraud prevention, or operational continuity.

Questions about this policy can be sent to hello@softsuggest.io.