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Buyer's shortlist · 2026

The best Helpdesk for serious teams

Customer support and ticketing

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5
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5 of 5
  1. HubSpot Service Hub
    #1
    HubSpot Service Hub 4.3in Helpdesk

    Helpdesk and customer history together in one CRM-connected workspace

    online
    freemium
    Starts at $0/mo
    Free DemoView details
  2. Zoho Desk
    #2
    Zoho Desk 4.6in Helpdesk

    Budget-friendly helpdesk with automation and Zoho ecosystem fit

    online
    freemium
    Starts at $0/mo
    Free DemoView details
  3. Zendesk
    #3
    Zendesk 4.5in Helpdesk

    Mature service platform for teams needing deeper routing and scale

    online
    paid
    Starts at $19/mo
    Free DemoView details
  4. Freshdesk
    #4
    Freshdesk 4.3in Helpdesk

    SMB helpdesk with ticketing, portals, automation, and reporting

    online
    freemium
    Starts at $0/mo
    Free DemoView details
  5. Help Scout
    #5
    Help Scout 4.6in Helpdesk

    Shared-inbox support built for calm, fast, human customer service

    online
    freemium
    Starts at $0/mo
    Free DemoView details